Becca Reedy

Director of Client Experience

#WeMakeMedicareEasy

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How can you assist SBS clients?
Policy Owner Services has two main responsibilities. First, we help get applications issued. Second, we provide any customer service requested after the policy is issued including replacing ID cards and/or policies, providing proof of policy, assisting in changing any customer information needed, etc. If I cannot get you what you need, I will find someone who can!

What are 3 words that describe you?
I would say that I am compassionate, caring, and helpful.

What do you like to do in your spare time?
I spend a lot of time watching my son play sports. Since my time outside of work belongs to my son, his hobbies become my hobbies!

What is your favorite comfort food?
Taco Tuesday is definitely a favorite in my household, tacos always brighten my day!!!

Who has inspired you the most either personally or professionally?
My grandmother, she was a very wise woman.

We Make Medicare Easy.

Flexibility with Choice

  • Compare Benefits from 50+ Plans
  • Help with staying in Preferred Network
  • Check for lower Premium + Prescription costs

Commitment to Service

  • Medicare 101 Education + Market Updates
  • Assistance with Eligibility + Enrollment
  • Annual Reviews

Customer Support

  • Filing Claims + Prescription Reimbursements
  • ID Card Requests
  • Bank Draft or Policy Questions
"We absolutely love and appreciate Senior Benefits Services! Every person we have ever worked with at SBS is both super friendly and completely knowledgeable. We were referred to SBS by good friends, and we have and will continue to refer our friends and family members to SBS. Do yourself a big favor and call on them for the services they specialize in offering."
Mark QMay 2026
"The staff was efficient and knowledgeable to help you select what coverage was right for you. Customizable with your best interest in mind because they are not selling a product. All provided options are available to review online. The process was effortless and seamless with quick response time."
Jill SMay 2024
"Easy to work with. My agent did a great job explaining my options and worked to find me exactly what I was looking for and needed. They are very polite, courteous, professional and knowledgeable. Also quick to respond to questions. Couldn’t be more pleased."
Mark BJan 2025
"Our Senior Benefits Representative, made it so easy to understand the best health plan and most cost effective way to use Medicare and Tricare together! Their team is knowledgeable, friendly and works with your best interest in mind. They made turning 65 or figuring out Medicare less stressful than if you were doing it on your own."
Gwen SApril 2026
"Senior Benefit Services is always friendly and has the answers to your questions. And if they don't right that second, they will find out and get back to you with an answer. How many places now a day can you talk to a real person, compared to a computer generated voice that gives you no answers. Give me real people."
Larry CMarch 2026

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Our consultations are completely free. We're here to help you better understand your benefits and coverage. We offer in-person meetings and phone appointments as well. If you'd like to explore your options or if you have any questions, please fill out the attached form:
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